Monday, October 22, 2012
Changing or Cancelling or Postponing?!
The truth is, NO ONE ever wants to cancel a very much anticipated Disney Vacation!
But, the sad reality is that sometimes, it just does have to happen.
Even the best of planning can be intercepted by a family emergency, schedule conflict, or mishap.
So, that being said, the very best way to know your options, well, is exactly that---to know ALL of your options.
There are two types of Disney Vacation Reservations:
A) Room Only Reservations
B) Vacation Package Reservation
So, let's talk about each of these:
Room Only Reservations:
If you need to cancel a reservation and receive a full refund of your deposit, notification of cancellation must be received at least 5 days prior (6 if you book online) to your arrival date. To cancel or modify an existing reservation, you must call the Disney Reservation Agents at (407) W-DISNEY.
If you booked your reservations (and I hope that you did!!) with Main Street Memories, then just call us, and we will take care of it for you...just make sure that you give us the appropriate amount of time to make sure that you are not penalized.
The other option is to move the reservation forward to a later date. Your reservation, if any discounts were applied, will be subject to the current rates of the new reservation dates. Also at the time of the new reservation change, any additional deposit amount would be required.
Vacation Package Reservations:
If you have a full vacation package (that includes resort, tickets and dining), changes or cancellations in your package reservation can be made without penalty up until 45 days in advance of your trip.
If you cancel your reservation less than 44 days in advance, there will be a cancellation fee of $200.
Vacation Insurance and possibly airfare, the non-refundable elements of your vacation package, will also be lost at this time.
There will be absolutely NO refunds given to no-shows of a Vacation package.
**If you are making a change to your vacation package, within 44 days of your reservation, and the vacation package price is lowered, there will be a $50 fee.
**If you want to postpone your vacation package to a future date, there will be a $50 processing fee, and the rate is subject to new rates for the future date. If there were any discounts or promotions applied to your vacation package, those rates will not be transferred to the new dates, unless that promotion is still in effect.
Again, we understand that NO ONE wants to cancel a Disney Vacation, but we also are human. And we know that things do happen that are beyond our control.
Please give us a call as soon as you know that you will need to change your vacation details, and we will do our very best to make it work for you, in whatever way you need it too!